Question 1

I must be booked in advance or I can introduce myself directly to the meeting point on the day of excursion?

Accepted Answer

You must be booked in advance.
We recommend not to go to the meeting point without reservation because in this way you can not find a free places in the tour.

Question 2

In bad weather, a tour will be canceled?"

Accepted Answer

Yes, we will check the weather conditions on the volcano, or weather and sea for boat tour and if a tour has to be canceled, we will inform you.
Anycase if you have paied deposit we refund you your money.

Question 3

Is the tour in English?

Accepted Answer

Yes, all our tours are in English and Italian.
An experienced, knowledgeable and friendly English-speaking driver will take care of your tour in Sicily.
On request, it's possible to arrange tours in different  languages.

Question 4

Boat tour is safely for children?

Accepted Answer

Our small group boat excursions are perfect for families and groups of friends that would like to discover Taormina by sea.

Question 5

Is there a price reduction for groups?

Accepted Answer

Yes, there is a reduced price for groups of minimum 20 person.

Question 6

How can I book my tour with you ?

Accepted Answer

If you are interested in booking any of our brochure tours, you may, You may simply send us an email from our form giving us your details.

Question 7

What does Customized pirvate tour means?

Accepted Answer

Customized Tour means you will have a tailor-made itinerary, your vehicle and your driver.
During the tour, there will be no other passengers sharing anything with you, only your family members, or friends or members you mentioned and booked at the time of reservation.

Question 8

May I customize the itinerary?

Accepted Answer

We do our best to offer personalized itineraries in order to meet your wish and needs during your visit to Sicily.

Question 9

What happens if a tour or activity is canceled or rescheduled?

Accepted Answer

In the rare case that we have to cancel a tour, we will inform you as soon as we know it. We will try to offer an alternative and we always offer the option of a full refund.

Question 10

Why do I have to inform you of my phone number to make a reservation?

Accepted Answer

This is optional but we recommend that in case that we have to get in contact with you the day of the excursions due to any delay or any incident.

Question 11

Do you have any discount for groups?

Accepted Answer

We can arrange special prices for groups of 12 or more. All you have to do is contact with us via email.

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